How to update the portal

Keystyle Support Team -

PORTAL UPDATE GUIDE

Update Steps                                            

  1. Access the server on which the Keystyle Portal is installed
  2. On the desktop, you should see a shortcut to the updater:

                 

  3. Click it and a window describing the new features will pop-up. Click next 
  4. A download will begin followed by the following window. Click next

           

  5. First Window
    1. Type in the server name where the KDS-HRIM database is installed. (If you are unsure what the server name is, see step 5-3.



    2. If you can connect to the server with Windows Credentials select Windows Trusted Connection, otherwise select SQL Server Login and provide the username and password you connect to your server with.
    3. If you are unsure what the server name is open SQL Server Management Studio. The server name is shown in the following picture:    
         
                


  6. The next window is similar, but this time it is the server where the Viewpoint database lives. (Often it is the same server that the KDS-HRIM database exists on; see 7c).
    1. Type in the server name where the KDS-HRIM database is installed.
    2. If you can connect to the server with Windows Credentials select Windows Trusted Connection, otherwise select SQL Server Login and provide the username and password you connect to your server with. Click Next
    3. The server name where the viewpoint database exists.

                         

  7. Navigate to the directory the Keystyle Portal is installed on. (If you didn’t specify a location during the install you will not need to do this step). Click next
            

  8. Click install on the following page.
  9. After the installation finishes, your portal will be updated!
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